Objective

• Refresh the existing values framework to align it to the growth agenda of the organization
• Create competency framework for critical levels within the organization with values embedded

Design

• Understand the business strategy –current and future
• Conduct a series of conversations with employees and their customers
• Work with the Senior Leadership to redefine the Values and related behaviors
• Translate the complexities of the broad role bands into competency requirements, in line with Matrix of Work
• Design the leadership behavior framework around complexity for ease of application

Impact

• Framework was used for internal assessments to create succession bench-strength
• The competency and culture code was integrated with the Talent Management process in areas like acquisition

Critical Success Factor- The passion and belief of the senior leaders in the culture code and their relentless commitment to making the framework a success